Shipping Policy

At SAMSARA, we are dedicated to delivering your high-quality massage and wellness products promptly and securely. Currently, we only offer shipping within Australia. We do not ship internationally or to locations outside of Australia at this time.

1. Shipping Areas

We offer Australia-wide shipping to all states and territories. However, please note that delivery times may vary depending on your location.

2. Shipping Timeframes

Shipping times vary depending on the destination within Australia:

• Standard Shipping: Typically arrives within 5-7 business days.

Please note that remote areas may experience slightly longer shipping times.

3. Shipping Costs

Shipping fees are calculated at checkout based on the delivery location and chosen shipping method. We offer both Standard and Express Shipping options for your convenience.

4. Order Processing

Orders are processed within 1-2 business days from the time of purchase. Please allow additional time for processing during peak periods, such as sales or holidays.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

6. Delivery Issues

While we strive to ensure timely delivery, SAMSARA is not responsible for any shipping delays caused by the carrier or other circumstances beyond our control. If you encounter any issues with your delivery, please contact us at info@samsara.com.au, and we will assist you in resolving the matter.

7. Contact Us

For any questions regarding shipping, please contact us at:
📧 Email: info@samsara.com.au

We are here to assist you and ensure a smooth shopping experience.